Terms of service
Wonderfun.co ("Company", "we", "us") provides access to information through our website accessible at the URL https://wonderfun.co (the "Site") and we may provide the ability to use certain functionalities of the Site or provide services of various kinds (the "Services"). The Site and Services are made available to you only under the following terms and conditions (the "Terms"). By accessing the Site, "You" are agreeing to the following terms and conditions as a potential client.
Our Online Services and Tools
In order to use certain features of the Site or Services, you must register an account with Company ("Account") and provide certain information about yourself as prompted by the Site registration form. By registering for the Account, you represent and warrant that (a) all required registration information that you submit is truthful and accurate (b) you will maintain the accuracy of such information (c) you are of legal age in your state or country of residence and/or you have given the us consent to allow any of your minor dependents to use the Site. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You may not use our products for any illegal or unauthorized purpose nor may you in the use of the Service, violate any laws in your jurisdiction. The company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. A breach or violation of any of the Terms above will result in an immediate termination of your Account and Service.
For clarity, all monetary references in the Site are reflected in Singapore Dollars (SGD).
Products, Pricing and Orders
All products listed on the Site ("Products"), their description and their prices are each subject to change. Company reserves the right to, at any time, modify, suspend or discontinue the sale of any Product without prior notice. You agree that the Company will not be liable to you or any third party for any modification, suspension or discontinuance of any Product. In the event of a Product listed at an incorrect price or with incorrect information, we reserve the right, prior to the acceptance of your order (as described below) to decline or cancel such orders, whether or not the order(s) have been confirmed and/or payment have been made. If payment has been made and we cancel your order, we shall refund the credit to your account using the same payment method within 10 business days in the amount of the charge.
When you make an order, you are making an offer to purchase and such offer is subject to our acceptance. Your receipt of an order confirmation from us does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. Company reserves the right to, at any time after the receipt of your order to accept, decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is considered accepted only after we send you the shipping information for the order (or the accept portion thereof) through email or Whatsapp. You agree that if we cancel all or part of your order, your sole and exclusive remedy is either that (a) we issue a credit to the account using the same payment method if payment has already been made (b) we will not charge you for the cancelled portion of your order.
Payment Terms
For each Product you order on the Site, you agree to pay the price applicable for the Product at time of order submission ("Product Price"), the delivery fees for the delivery service you selected ("Delivery Fees") and any applicable taxes or charges ("Taxes and Charges")(defined below). If you order a subscription to a Product that auto-renews ("Subscription"), then you agree to pay the applicable Product Price, Delivery Fees and Taxes and Charges upon each auto renewal date until you terminate your Subscription in accordance with the directions on the Site. The next billing date will be displayed in your Account page. Company reserves the right to change the timing of our billing, in particular if (a) your payment method has not successfully settled, (b) there are unforeseen delays that hinder our ability to ship your product and (c) there are changes to your Account or Subscription. Please note that if your Subscription includes a discounted Product Price for a promotional period, once the promotional period ends, your Subscription will renew at the full Product Price. Credit Card will be allowed for all (a) full payment of Product Price and/or Subscription (b) recurring payment of Subscription. You will be solely responsible for payment of all taxes (other than taxes based on Company's income), fees, duties and other governmental charges and any related penalties and interest arising from the Product purchase ("Taxes and Charges"). This will include but not limited to transaction gateway fees, goods and services taxes. All payments are non-refundable except if the Company agrees to a refund or return for any reason. We reserve the right to charge a late fee on all past due payments equivalent to 10% of the Product Price. Past due payments are defined as payments not made by agreed upon day ("Billing Date") that is seen in the Account.
For any crates that fall under “Rental”, a one-off refundable $25 security deposit will be charged upon checkout. This deposit will be refunded at the end of the Rental period.
Company reserves the right to partially or not refund the security deposit based on the following:
- Extensive damage to the toys
- Missing items in returned crate
- Spoilt parts
- Missed return pickup
- Late returns
If subsequent Rental is compromised due to your late return of rented Products, you will compensate the Company one-off for Rental loss based on the full Product Price for one month. This cost will be deducted from the security deposit.
Shipping Policy
Any delivery dates provided by the Company are estimates. Company reserves the right to make deliveries in installments. Company will send you an email or Whatsapp when your order has been shipped and you may review your order and shipping information on your Account.
All deliveries and pick up (for Rental returns) will be attempted 2 times. After 2 unsuccessful deliveries and/or pick-ups, the Company will assume that Service has been successfully fulfilled.
Cancellation Policy
You will need to purchase a minimum of 3 crates for both New and Rental toy subscriptions. To cancel a subscription, go to My Account on our website to manage your subscription.
Return Policy
Products which have been described as "Final Sale" or discounted Products on the product information page are not eligible for returns. For any other Products, the Company will accept returns only in accordance with the Return Procedures below.
1. Exchanges - If the Product arrives damaged or not substantially as described on the Product information page ("Damage Product") and provided that Company confirms that your Product was a Damaged Product, Company will do our best to provide a 1-1 exchange of the specific item that is affected.
All exchanges are subject to availability of stock. If a Product is unavailable, we will provide you with an alternative item equivalent to the amount paid for the Damaged Product. Company does not provide any cash refunds.
2. Returns Procedures
(a) You will need to have informed the Company of the Damage Product within 2 days of receiving the Product
(b) You will need to provide evidence (videos and/or photos) as requested for the Company to confirm that your Product is a Damage Product
(c) All returns must be made within 7 days upon receiving the Product. All returned Products must be unused (unless the Product is Rental) and returned in accordance with instructions received upon contacting the Company. You are solely responsible for the cost of shipping the Return Product. If Product is not returned in accordance with the Return Procedures, returns will not be accepted.
Promotions
Official rules will accompany each special offer, coupon, discount, contest that the Company may offer or conduct. You are responsible for reading and understanding the rules. Special offers, coupons, discounts cannot be used in conjunction with other offers. There is a limit to one promotion per order.
Disclaimers, Limitations and Exclusions of Liability
Company does not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error free. We do not warrant that the results obtained from the use of the service will be accurate or reliable. You agree that we may remove the Services for indefinite periods of time or cancel the Services at any time without prior notice to you.
In no case shall the Company, our directors, officers, employees, affiliates, agent, contractors, interns, suppliers, service provider or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special, or consequential damages of any kind including without limitation, lost profits, lost revenue, lost savings, loss of data, replacement cost, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise arising from your use of any Service or Product procured using the Site or for any other claim related in any way to your use of the Service or any Product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or Product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
You agree, indemnify, defend and hold the Company and our parent, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability and Termination
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using the Site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Site, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check the Site periodically for changes. Your continued use of or access to our Site following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at wonderfunco@gmail.com.